Refund

Refund Policy

This Stanley1913 page explains returns, exchanges, and refunds in a store-specific format.

Our approach at Stanley1913 to refund timing
When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

exceptions at Stanley1913
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

order problems at Stanley1913
When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Stanley1913: condition of returns
Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

starting a request at Stanley1913
When requesting a return or exchange, contact us at Support@Stanlese1937.shop before sending the item. Once the request is approved, Stanley1913 will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

eligibility at Stanley1913
Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

support at Stanley1913
For return or exchange assistance, contact Support@Stanlese1937.shop or 331-442-8478.

Merchant Information
Business name: Stanley1913
Brand name: Stanley1913
Email: Support@Stanlese1937.shop
Phone: 331-442-8478
Physical address: 3350 Mason Ave, Joliet, Illinois, 60431, United States